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Prepare a Hub diagnostic report for support

  • MSFS 2020, MSFS 2024
  • Verified on

Answer

Hub can prepare a report so you do not have to copy technical information by hand.

  1. After the error, open Settings > Support.
  2. Select Copy report for support. If copying fails, Hub displays the report in a field you can select.
  3. Paste it into your private Rikoooo support request and review it before sending.
  4. Add the add-on page, simulator, attempted action and error. Say whether one add-on or several are affected.

Copying does not send the report. The button prepares a support-oriented version. Screenshots of detailed panels may show other information; hide personal details before attaching them.

You do not need to enable debug mode to use the copy button. If support asks for a particular detail, share only that information, without passwords or sign-in codes.

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